Category Image

FAQ

FAQ

TAG device

How much does a TAG device cost and where can it be purchased?

The price of a TAG device is 40 KM. It can be purchased at the toll stations: "Jakupovci" and "Čatrnja" on the E 661 Gradiška–Banja Luka highway, "Prnjavor" and "Kladari" on the "9. january" Banja Luka–Doboj highway, and "Kostajnica" on the Corridor Five C section, as well as at the Bijeljina business unit, ul. Professora Bakajlića 43. Among the planned innovations is the delivery of TAG devices to home addresses, about which the public will be informed in a timely manner.

How is a TAG device properly installed?

The TAG device is placed on the windshield of a vehicle and enables toll collection via an antenna on the toll road, without the intervention of a cashier. Detailed instructions for use are available in PDF format on the website.

How can I top up my TAG account?

Top up can be done by downloading the "Autoputevi RS-ENP" application for Android and Apple devices, from the comfort of your room, office or car - without having to come to a toll booth. Also, with each top up, a 15% discount is realized. Online top up is also available at: https://enp.autoputevirs.com

In which countries can the TAG device of the Public Enterprise "Autoputevi Republike Srpske" be used?

The TAG device is intended for use on highways in the Republika Srpska and the Federation of Bosnia and Herzegovina. For all other information, contact customer support at 0800 51 300.

What to do if the TAG device does not work or is not read?

If you experience technical problems with reading the device, please contact the employees at the toll station or call customer support at 0800 51 300.

Can one TAG device be used in multiple vehicles?

One TAG device can be used in multiple vehicles from the same category.

Toll

How is the toll calculated?

The toll price list is available for download for each toll station (Čatrnja, Drugovići, Jakupovci, Kladari, Kostajnica, Laktaši, Nova Topola, Prnjavor, Aleksandrovac) in PDF. A toll calculator is also available on the website to check the desired distance.

What are the vehicle categories for toll collection?

The "Vehicle Specification" document is available on the website in PDF, which defines the vehicle categories.

In which cases is the toll charged for the longest distance?

In case of improper entry onto the highway, the user will be charged a mandatory fine in the amount of the toll for the longest distance upon exit.

Highway Safety

What to do in the event of a breakdown or traffic accident on the highway?

In the event of a breakdown, call 1285 — the toll-free number of the Automobile and Motorcycle Association of the Republic of Srpska, which provides a service for transporting vehicles with a breakdown. For emergencies, call the Ambulance Service (124) or the Police (122).

Is stopping in the hard shoulder allowed?

The highways of the Republic of Srpska account for less than 2% of all traffic accidents in the Republic of Srpska, and over 90% of accidents on highways are those with only material damage. Stopping in the emergency lane is only permitted in an emergency (breakdown, emergency assistance) — all other stops are prohibited.

How can I report road damage or a problem on the highway?

You can report it via the toll-free number 0800 51 300, by e-mail to info@autoputevirs.com, or via the question form on the website.

Остали линкови:

Privacy Policy